Privacy Policy —
How minpkr Protects Your Data

minpkr is an online casino and sports betting platform operating at minpkr.net, serving players across Pakistan including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and other cities. The platform is operated by the entity holding minpkr's international gaming license (the "Operator", "we", "us", "our").

For the purposes of this Privacy Policy, the Operator acts as the data controller — meaning we determine the purposes and means of processing personal data collected through the minpkr platform. All data processing activities described in this document are carried out by or under the supervision of the Operator.

The minpkr platform does not currently offer a downloadable application. All services are accessed through the official website at minpkr.net. This Privacy Policy covers all data collected through that website and through any communications you have with our support team.

minpkr collects personal data across several categories, depending on the nature of your interaction with the platform. The following table summarises the categories of data we collect and the context in which each is gathered:

We do not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is contained in standard government-issued identity documents submitted for KYC purposes.

minpkr collects personal data through the following channels and mechanisms:

• Direct submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal request, or contacting our support team.
• Automated technical collection: Data collected automatically as you use the platform, including IP addresses, device identifiers, browser fingerprints, and session activity logs. This data is collected through server logs and first-party analytics tools.
• Payment processors: Transaction confirmations and payment method verification data received from JazzCash, EasyPaisa, SadaPay, HBL, UBL, Meezan Bank, and USDT TRC20 network confirmations.
• KYC verification partners: Where minpkr uses a licensed third-party identity verification service to assist with document checks, that service may return verification results and risk flags to us, which are stored against your account record.
• Cookies and tracking technologies: Session cookies, preference cookies, and analytics cookies as described in Section 7 of this policy.
• Customer support interactions: Records of all communications between you and minpkr support staff, whether via live chat, email, or any other support channel made available on the platform.

minpkr does not purchase personal data from third-party data brokers and does not use social media login integrations that would allow third-party platforms to share your profile data with us.

Each category of personal data collected by minpkr is used for one or more documented purposes. We do not use personal data for any purpose that was not foreseeable at the time of collection. The primary purposes for which minpkr processes personal data are as follows:

• Account creation and management: To create your minpkr account, authenticate your identity at login, and maintain your account in good standing throughout your time as a player.
• KYC and anti-money laundering compliance: To verify your identity and age (21+ requirement) before processing withdrawals, and to comply with the anti-money laundering obligations imposed under minpkr's international gaming license.
• Processing financial transactions: To process your deposits, validate payment method ownership, and execute withdrawal requests to your verified payment accounts.
• Delivering gaming services: To provide access to casino games, live dealer tables, sportsbook markets, slot titles, and fishing games — and to maintain accurate records of your gaming activity for dispute resolution purposes.
• Responsible gaming enforcement: To monitor gaming behaviour for signs of problem gambling, enforce deposit limits and self-exclusion requests, and apply the 21+ age restriction with accuracy.
• Fraud detection and platform security: To detect and prevent account fraud, bonus abuse, money laundering, match-fixing, and other prohibited conduct described in the Terms & Conditions.
• Customer support: To respond to your enquiries, resolve disputes, and maintain records of support interactions for quality and compliance purposes.
• Marketing communications (opt-in only): To send you promotional offers, bonus announcements, and PSL cricket betting updates — but only where you have explicitly opted in to receive such communications.
• Platform improvement: To analyse aggregated, anonymised usage data to improve platform performance, game selection, user interface, and payment processing speed.
• Legal and regulatory compliance: To respond to lawful requests from regulatory authorities, courts, and law enforcement agencies as required under applicable law and our licensing obligations.

minpkr processes your personal data on the following legal bases, depending on the purpose of the processing activity:

• Contractual necessity: Processing required to create and manage your account, process transactions, and deliver the gaming services you have signed up to use. Without this processing, we cannot provide the minpkr service.
• Legal obligation: Processing required to comply with KYC, AML, and other regulatory requirements imposed under minpkr's international gaming license and applicable financial regulations.
• Legitimate interests: Processing carried out for fraud detection, platform security, responsible gaming monitoring, and analytics — where our legitimate interest in operating a safe, compliant platform does not override your privacy rights.
• Consent: Processing of your data for marketing communications, where you have provided explicit, informed, and freely withdrawable consent at registration or through your account settings.

minpkr does not sell, rent, or otherwise commercially exploit your personal data. We share personal data only in the specific circumstances described below, and only with parties who are contractually required to handle your data with the same standard of care that we apply ourselves.

• Payment processors: JazzCash, EasyPaisa, SadaPay, HBL, UBL, Meezan Bank, and USDT TRC20 network operators receive the minimum necessary payment and identity data required to process your transactions securely.
• KYC verification providers: Licensed identity verification services receive document images and personal details for the purpose of verifying your identity and age as part of the KYC process.
• Game software providers: Our licensed game providers — including Pragmatic Play, Evolution, NetEnt, and Play'n GO — receive a pseudonymised player identifier and session data to deliver their games within the minpkr platform. They do not receive your full name, CNIC, or payment details.
• Fraud and risk analytics partners: minpkr may use third-party fraud detection tools that process technical data (IP addresses, device fingerprints, behavioural patterns) to identify prohibited conduct. These partners operate under strict data processing agreements.
• Regulatory and law enforcement authorities: minpkr will disclose personal data to regulatory bodies, licensing authorities, and law enforcement agencies where we are legally required to do so — for example, in response to a court order or a formal regulatory request under our gaming license conditions.
• Business continuity: In the event of a merger, acquisition, or sale of the Operator's business, player data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy. Players will be notified in advance of any such transfer.

minpkr uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to understand how players use the site so we can improve it. The following types of cookies are used:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. They cannot be disabled without breaking core platform functionality. No consent is required for these cookies.
• Preference cookies: Remember your account settings, language preferences, and display options so you do not have to re-enter them on each visit.
• Analytics cookies: First-party analytics tools use cookies to track page views, session duration, and navigation paths in aggregate. This helps minpkr understand which games and sections of the platform are most used. Data from analytics cookies is anonymised before analysis.
• Fraud prevention cookies: Technical cookies that support device fingerprinting and session consistency checks used by our fraud detection systems. These are essential for platform security and responsible gaming compliance.

minpkr does not use advertising cookies, third-party retargeting cookies, or any cookies that track your activity on other websites. Your cookie preferences can be managed through your browser settings. Please note that disabling certain cookies may affect the functionality of the minpkr platform.

minpkr retains personal data only for as long as it is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law and our licensing obligations. The following retention periods apply to each data category:

Once a retention period expires, personal data is either permanently and securely deleted from all active systems and backups, or anonymised to the point where it can no longer be attributed to an individual. Anonymised data may be retained for statistical and platform improvement purposes without time limit.

minpkr implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. The key measures in place include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and minpkr servers — including login credentials, payment details, and KYC document uploads.
• Encryption at rest for all sensitive personal data stored on minpkr's database infrastructure, including identity documents and financial account identifiers.
• Role-based access controls that ensure only authorised minpkr staff with a documented operational need can access personal data, and only at the level of detail required for their specific role.
• 24/7 infrastructure monitoring with automated alerts for unusual access patterns, brute-force attempts, and potential data exfiltration activity.
• Regular penetration testing conducted by independent security professionals to identify and remediate vulnerabilities before they can be exploited.
• Secure document handling for KYC submissions — uploaded documents are stored in an isolated, access-controlled environment separate from the main platform database.

Despite these measures, no online platform can guarantee absolute security against all possible threats. If you suspect your minpkr account has been compromised, change your password immediately and contact our support team at [email protected]. In the event of a data breach that poses a risk to your rights or freedoms, minpkr will notify affected players without undue delay.

As a minpkr player, you hold the following rights in relation to your personal data. These rights can be exercised at any time by contacting our support team at [email protected] with a description of your request and sufficient identification to allow us to verify your identity:

• Right of Access: You have the right to request a copy of all personal data that minpkr holds about you, along with information about how it is being used and with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note that this right is subject to our legal and regulatory retention obligations — we cannot erase data we are legally required to retain.
• Right to Restrict Processing: In certain circumstances, you may request that we pause the processing of your data while a dispute or verification request is resolved.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests — including direct marketing and profiling. Where you object to direct marketing, we will cease that processing immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

minpkr operates a strict 21+ age policy across all services — including casino games, live dealer tables, slot titles, fishing games, and the PSL and international cricket sportsbook. The minpkr platform is not intended for, and must not be used by, any person under the age of 21 years.

minpkr does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the KYC process, and any account found to belong to a person under 21 years of age will be closed immediately. The deposited balance, minus any winnings generated, will be returned to the originating payment method after investigation.

If you are a parent or guardian and believe that a minor has registered an account on the minpkr platform using false information, please contact our support team immediately at [email protected]. We will investigate the matter with priority and take all necessary action to close the account and protect the minor's data.

The minpkr platform integrates with a number of licensed third-party service providers to deliver its full range of features. Each of these providers is required to maintain their own privacy and data security standards consistent with their professional licensing and contractual obligations to minpkr.

Third-party providers used by minpkr include, but are not limited to:

• Game software providers (Pragmatic Play, Evolution, NetEnt, Play'n GO, and others) who deliver game content within the minpkr platform under separate licensing agreements.
• Payment infrastructure providers who facilitate transaction processing for JazzCash, EasyPaisa, SadaPay, HBL, UBL, Meezan Bank, and USDT TRC20.
• Identity verification services used for automated KYC document checks and age verification processing.
• Customer support infrastructure providers who power the live chat system available 24/7 on the minpkr platform.
• Fraud detection and risk management tools that analyse technical signals to identify suspicious activity and protect the integrity of the platform.
• Cloud hosting and infrastructure providers on whose servers the minpkr platform and its associated databases are operated.

minpkr does not link to external third-party websites, and this Privacy Policy does not extend to any website or service outside the minpkr.net domain. If you navigate away from minpkr.net to any third-party website, that website's own privacy policy will govern the collection and use of your data. minpkr accepts no responsibility for the privacy practices of any third-party website.

minpkr reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, business operations, or data processing practices. All updates will be published on this page at minpkr.net/privacy-policy with a revised "Last Updated" date at the top of the document.

Where changes are material — meaning they significantly affect your rights or the way we use your personal data — minpkr will provide advance notice through one or more of the following channels: a notification banner on the platform homepage, an email to your registered address, or a notice within your account dashboard. Where required by applicable law, we will seek your renewed consent before applying material changes to processing activities that are consent-based.

Your continued use of the minpkr platform following the publication of any updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with any changes made to this policy, you should close your account and cease using the platform. To close your account, contact our support team at [email protected].

If you have any questions, concerns, or complaints regarding the way minpkr collects, uses, or stores your personal data, or if you wish to exercise any of your privacy rights as described in Section 10, please contact our dedicated privacy team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly through the minpkr platform at minpkr.net
• Response Time: We aim to acknowledge all privacy-related enquiries within 48 hours and resolve them within 30 calendar days

minpkr takes all privacy complaints seriously. If you submit a formal complaint, we will investigate the matter thoroughly and provide you with a written response. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority or to the regulatory body that oversees minpkr's gaming license.